An organisation which has a hierarchical management structure will have an established chain of command, down which commands and communication will flow. This management structure is based around tight control and respect for the authority of managers, with little room for employee empowerment or initiative.


Finding the Right Balance in the Management Structure


As one of the main elements of successful business coaching for managers is to establish working relationships and engage with them to try and overcome issues which are making them unhappy or demotivated, this style of management is not very conducive for business coaching and mentoring. The managers and leaders in this style of organisation are likely to be of the opinion that there commands must either be followed, or the person should find another job.

Some control is important however, and the best managers need to find the right balance between too much control and too little. Generally speaking, whilst most employees dislike being watched and their work inspected all the time, they also don't like to be completely left on their own to their own devices, as they either feel like their work is not important if nobody wants to see it, or that they may as well start up their own business if they are doing things their way anyway!

But a hierarchical management structure is not totally destructive for business coaching. Just because managers are authoritative does not necessarily mean that there is no room whatsoever for improving motivation through empowerment or allowing some degree of employee participation in decision making processes. It is unlikely that the manager will have the answer to every problem or know exactly what to do every single time. However highly they value their position and ability, there will be times when they need to rely on others for answers, ideas or to produce work over and above the norm, and it will be these times when they will wish they had invested in business coaching for their employees.