Poor attendance is a major headache for business owners everywhere. Not only is a worker who is absent from the workplace not contributing anything to the output, but they are being paid not to be there! Staff absenteeism is therefore something which all managers want to keep to an absolute minimum, and is an area in which business coaching can assist.

The Reason for Poor Attendance

First off, it is important to determine the exact nature of the reason for the absence. If it is a case of genuine sickness then there is not much that can be done, providing of course that it is not the actual place of work which is the cause of the person's ill health. However, many working days are lost from employees who are not unwell but are so demotivated and unhappy in their jobs that they frequently take odd days off under the pretence of being sick. It is this form of staff absenteeism which can be addressed through business coaching.

As well as preparing for future job roles, a main reason for providing business coaching to an employee is to increase performance levels in a current job position. An issue which has a significant bearing on performance is happiness and motivation felt by the worker towards their job and the company in general. Therefore a consequence of low morale and motivation is an increased desire for a worker to avoid work as much as they can get away with.

Although for the vast majority of people work is a necessary chore which has to be done in order to acquire money to enjoy possessions and activities in their personal life, and that if they had a big pot of money they would not choose to come to work for fun, it should also not be something which people look forward to with dread and trepidation each morning. Such an attitude is not good for a person and will result in high levels of stress, which will often have an affect on their mood and interactions with friends and family members.

Whilst it may be the actual line of work itself which is making the person unhappy, this is often unlikely, as unless they were desperate for any kind of job, they would not have applied for the position in the first place. Most of the time the actual cause is one or more of a potential many other issues. Typical examples include:

  • Low rate of pay, especially if others at the company are earning much more for doing similar jobs
  • Poor relationship with managers
  • Poor relationships with colleagues and other team members
  • Inadequate working environment
  • Dangerous workplace with a lack of suitable health and safety precautions
  • Lack of promotion and advancement opportunities
  • A change forced upon the worker against their wishes such as a change in working hours or location


The list is potentially endless, but the good thing is that pretty much every issue can be tackled and dealt with through business coaching and the associated action plans which make up a key component of the coaching sessions. It is for this reason that business coaching and mentoring programmes have become so popular amongst managers and workers in all kinds of industries and job positions.