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This Useful Guide strips away the mysteries surrounding competencies by providing a clear, step by step guide to developing a competency framework, then utilising it effectively to improve organisational performance.


A Useful Guide to Competencies

Author: Steve Amos
ISBN: 978-1-909025-15-8


A well designed competency framework helps an organisation to clarify what it expects of its employees, by providing a clearly defined set of attributes, skills and behaviours. This Useful Guide strips away the mysteries surrounding competencies by providing a clear, step by step guide to developing a competency framework, then utilising it effectively to improve organisational performance. All the content is supported by clear, practical exercises which will reinforce the reader's learning.


Benefits to individuals include:

Clear guidance on how competencies can be used to:



Benefits to employers include:


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All Useful Guides are also available via an annual unlimited user licence in the form of a Useful Guide Library subscription. This allows you to make the Useful Guides available to all of your employees as part of their training and development resources.

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What the Useful Guide includes:

This Useful Guide covers the following topics:


Upon completion you will be able to:


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About the Author

Steve Amos is a freelance writer and training consultant.

He has worked with a wide range of clients, and is particularly experienced in working with government departments and local authorities.

His specialist subjects include interviewing skills, performance management and communication skills.

Steve is committed to delivering high quality learning and development solutions which respond to customer needs and achieve agreed objectives. He is a clear, succinct communicator with excellent listening and questioning skills.

In January 2006 Steve was awarded an MSc in Training and Performance Management by the University of Leicester. His dissertation was on the application of competency frameworks in the government sector.

When not working with clients or writing Steve spends time playing with his children, listening to live music and walking by the sea.

He is the also the author of:


... and co-author of:


Useful Guide Library Subscription

All Useful Guides are also available via an annual unlimited user licence in the form of a Useful Guide Library subscription. This allows you to make the Useful Guides available to all of your employees as part of their training and development resources.

There are currently over 80 Useful Guides available to choose from, covering a variety of different topics and issues including personal development, management and leadership skills, communication, health & well-being and productivity to name just a few.

Your unique Useful Guide Library will be a dedicated portal accessed by secure username and password login, and a download tracker for monitoring the number of Guides downloaded since the start of your subscription. Library and download tracker setup is included in the cost of the subscription.

Bronze Package


Unlimited downloads for:

10 Useful Guides

£995.00 + vat
per year
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Unlimited downloads for:

25 Useful Guides

£1,595.00 + vat
per year
Gold Package


Unlimited downloads for:

40 Useful Guides

£1,995.00 + vat
per year
Platinum Package


Unlimited downloads for:

All Useful Guides (currently 81)

£2,995.00 + vat
per year