Business coaching, management training and other professional development courses from the Business Learning Foundation





This Useful Guide will help you work your way through fixing your problem with a practical, step by step approach.


A Useful Guide to Problem Solving

Author: Bob Broomfield
ISBN: 978-1-906460-05-1


If you want to actually solve a problem, rather than just put a piece of sticking plaster over it, you need to be thorough, follow a process and have management support.

Whether your need is to improve efficiency, reduce your cost model, or increase the satisfaction of your customers in the service you provide, this Useful Guide will help you work your way through fixing your problem with a practical, step by step approach. It is also suitable if you are responsible for fixing problems permanently.


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Price: £9.95 + vat

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Library Subscription

All Useful Guides are also available via an annual unlimited user licence in the form of a Useful Guide Library subscription. This allows you to make the Useful Guides available to all of your employees as part of their training and development resources.

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What the Useful Guide includes:

This Useful Guide covers the following topics:


Each of the 6 steps has 4 stages which gives you 24 stages to work through to ensure your problem is completely fixed.


Upon completion you will be able to:


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Other Guides by Bob Broomfield


About the Author

Bob Broomfield has 30+ years experience in the Telecommunications industry with roles ranging from Engineering to Project Management to Sales Account Management.

He has worked for the last 10 years in Business Transformation; specializing in customer satisfaction, cost reduction, and organisational governance.

Bob has an MBA focusing on change, quality and service excellence. He has also developed his own business model for behavioural measurement which he is currently developing into a book.

Bob also works as an associate coach and trainer.

When not writing or with clients Bob spends his time sailing, swimming, cycling or with his family narrow boating or escaping to the countryside.


Useful Guide Library Subscription

All Useful Guides are also available via an annual unlimited user licence in the form of a Useful Guide Library subscription. This allows you to make the Useful Guides available to all of your employees as part of their training and development resources.

There are currently over 80 Useful Guides available to choose from, covering a variety of different topics and issues including personal development, management and leadership skills, communication, health & well-being and productivity to name just a few.

Your unique Useful Guide Library will be a dedicated portal accessed by secure username and password login, and a download tracker for monitoring the number of Guides downloaded since the start of your subscription. Library and download tracker setup is included in the cost of the subscription.

Bronze Package


Unlimited downloads for:

10 Useful Guides

£995.00 + vat
per year
Silver Package


Unlimited downloads for:

25 Useful Guides

£1,595.00 + vat
per year
Gold Package


Unlimited downloads for:

40 Useful Guides

£1,995.00 + vat
per year
Platinum Package


Unlimited downloads for:

All Useful Guides (currently 81)

£2,995.00 + vat
per year